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Can I Meet the Carer Before They Move In?

  • Writer: Camille Larvin-Hughes
    Camille Larvin-Hughes
  • 2 days ago
  • 4 min read

Updated: 22 hours ago

home care | live-in carer

Choosing care for a loved one is one of those decisions that sits heavy on your heart. You want to make the right choice, not just for the practical aspects of home care, but for the comfort and peace of mind of your loved one. And if you’re thinking about live-in care, one of the first questions that pops up is almost always: “Can I meet the carer before they move in?”


The short answer is yes. And here at Access Care, we believe this is absolutely vital. After all, live-in carers don’t just provide help and support - they become part of your loved one’s day-to-day life.


That bond and trust are built best when everyone meets and feels comfortable before the first day.


Why Meeting the Carer Matters

Imagine inviting someone into your home to support you or your loved one with personal care, medication, meals, and emotional support. It’s a very personal arrangement. You want someone who is not only skilled but warm, kind, and patient.


Meeting the live-in carer beforehand allows you to see the chemistry in action. Do they listen attentively? Do they show empathy? Is there a spark of friendliness that suggests they’ll be easy to communicate with day-to-day? These are all really important indicators that they will settle into the home care role with ease.


For dementia care at home, this meeting is even more important. Familiarity and consistency are key to helping someone living with dementia feel safe, comfortable and secure. Seeing and interacting with the live-in carer before they move in can help to reduce anxiety for your loved one and build trust from the very first moment.


How Access Care Makes This Possible

Here at Access Care, our approach is very much centred on relationships. We know that providing home care is not just about completing tasks, it’s about companionship, understanding, and respect.


That’s why we always encourage families to meet potential live-in carers ahead of the placement.


Our process usually works like this:

  1. Initial Consultation: First, we chat with you and your loved one about your specific care needs. Are you looking for general live-in care support? Or more specialised dementia care at home? We want to understand daily routines, preferences, and any unique requirements so we can match you with the most suitable live-in carer.


  2. Carer Selection: We then identify live-in carers in our team who not only have the right skills and experience but also the personality and approach that fit your family’s needs. This is about more than qualifications, it’s about finding someone who will feel like a natural presence in your home.


  3. Trial and Feedback: In many cases, we arrange a short trial period where the carer spends a few hours in the home. This helps everyone settle in and allows us to gather feedback. It’s a very supportive way to make sure the match is right before committing to a live-in care arrangement.


Questions to Ask When You Meet the Carer

When meeting a potential live-in carer, it’s natural to feel a little overwhelmed. Here are some gentle prompts that can help guide the conversation:


  • How would you describe your approach to live-in care?

  • Have you worked with someone with dementia before, and how did you manage their day-to-day needs?

  • What activities do you enjoy sharing with the people you care for?

  • How do you handle emergencies or unexpected situations?

  • What would a typical day look like when you are supporting someone at home?


Remember, there are no wrong questions to ask. This is about making sure that everyone feels comfortable and reassured.


The Importance of Building Trust Early

Trust is the cornerstone of home care. Your loved one will be sharing their personal space and routines with someone new, and it’s important they feel safe and respected. By meeting the live-in carer beforehand, you give both your loved one and yourself the chance to build that trust gradually.


Even small gestures, like having a cup of tea together or taking a short walk around the garden, can help your loved one feel more at ease. A familiar face, kind conversation, and gentle humour can all make a significant difference in how quickly someone settles into a new routine.


Supporting Families Through the Transition

We understand that welcoming a live-in carer into your home can feel like a big step. Here at Access Care, we make sure that families don’t feel alone during this transition. From the first consultation to ongoing support once the care begins, we’re here to guide you every step of the way.


Our live-in carers are not just trained in home care tasks, they are compassionate, patient, and understanding. 


Reassurance for Families

Meeting the live-in carer before they move in isn’t just about first impressions, it’s about reassurance. You’re inviting someone into a very personal space, and it’s natural to want to feel confident in that decision. Here at Access Care, we encourage open communication, honest feedback, and ongoing check-ins.


We want every family to feel that the care we provide is a partnership. You’re not just hiring a carer - you’re gaining a trusted companion who will be there to support your loved one day in, day out.


Feel Confident in your Choice

So, can you meet the live-in carer before they move in? Absolutely. And it’s something we at Access Care wholeheartedly recommend. It’s a chance to see personalities match, build trust, and ensure everyone feels comfortable with the arrangement.


Choosing live-in care is a massive decision, but it doesn’t have to be daunting. By meeting your potential live-in carer, asking questions, and taking things step by step, you can feel confident that your loved one will receive not just care, but kindness, respect, and companionship.


If you’re considering home care for a family member, remember that Access Care is here to support you. Whether it’s live-in care, dementia care at home, or finding the perfect home carer we’re committed to making the process smooth, reassuring, and personalised.



 
 
 

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Live-in Care CEO Tiggy Bradshaw Access Care (1).webp

About The Author
Tiggy Bradshaw

Tiggy Bradshaw is the CEO and driving force behind Access Care, a family-run live-in care agency founded in 1994. Tiggy stepped into the company founded by her mother, Judie Tighe, after growing up immersed in the business and its values. Under her leadership, Access Care remains small enough to pay attention to the details yet large enough to deliver impactful care solutions across the UK. 


Her mission is to arrange compassionate, professional live-in carers that enable individuals to remain in their own homes with dignity, rather than moving into a residential setting. With decades of experience behind the team, Tiggy prioritises highly-vetted carers, personalised matching and a caring, family-first ethos. 


Together with her dedicated team, Tiggy continues to build on the founding vision of transforming live-in care - treating every family, client and carer as if they were part of her own.

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