About Access Care
This year, 2019 – we celebrate 25 years of arranging the finest Live-in Carers to help people in their own homes. We were one of the first private live-in care recruitment agencies in the country. Access Care was started in 1994 by owner Judie Tighe when she realised there was a real problem in the homecare market. Having witnessed the difficulties her mother had finding help for her father following a hospital admission, she made it her mission to transform the process of organising live-in care so those people who need it and those family members who arrange it have access to a courteous, efficient and safe service. 25 years from her original vision the company has passed from mother to daughter and is now run by Tiggy Bradshaw and a handpicked team, all of whom take a personal interest in each and every carer and client. We are small enough to pay attention to the finer details, yet big enough to provide you with an exceptional service. We love what we do. We are a happy, honest, reliable team at Head Office in Andover, Hampshire that arrange Live-in Carers for people across the UK. We are a team of recruitment specialists, consummate homecare professionals, customer service experts and people that truly care. Some of our Clients have been with us over 15 years, our Head of Operations Melanie has been with us 10 years, our Managing Director Tiggy 16 years and the company 25 years – we know what we are doing.
The legacy of our continued success is the wealth of wisdom, experience and traditional values which underpin our day-to-day operations. When you register with Access Care to find your perfect live-in carer we know you are placing your trust in us. This trust, and our dedication to improving the quality of life for your loved one are what inspires us to provide exceptional customer service and the most satisfying experience possible.
Throughout history, many cultures believed in the healing and protective properties of the orchid. The Victorians displayed them like treasures symbolising luxury and refined taste. Still today, the flower carries an unrivalled suggestion of gentility and sophistication, and manages to retain its association with very special occasions. Prized for their longevity and durability, it is our kinship to the aforementioned qualities that has led us to encompass this beautiful flower as the symbol of Access Care.
Managing Director of Access Care
"Leading this energetic, talented, caring office team is an extraordinary privilege. Their dedication to our clients, their families and our carers is commendable and their excellent and genuine levels of customer service second-to-none. I invite you to talk to one of the team about your situation and afford them the opportunity to offer advice, guidance and reassurance that there is a solution."
Why Choose Us?
We listen to our clients. We understand that every client is unique, and every situation is different. It is through positive recommendation and regular glowing testimonials that we know we deliver a quality service with a uniquely personal touch that our clients love. They tell us they choose Access Care because we are “responsive”, “efficient”, “polite” and “open”. We use a combination of expertise and common sense to tailor-make each and every care package. We will take away the pressure of your situation and introduce carers that establish a care package that really works for you and your family. Most of all, we work hard to find you a solution.
The way we operate gives ultimate flexibility coupled with the very best levels of continuity at truly cost effective prices. We meticulously manage each and every introduction and continually review our service, acting responsively when necessary.
Our personable office team are experts in the fields of homecare, recruitment and training; as well as being friendly, courteous and attentive. We are, most of all, human. and operate with both our heads and our hearts.
We offer our clients a trial period, which gives the perfect opportunity to see if live-in care is the right option. We offer free training to relatives of our clients so that they too may gain new skills to help them further understand a condition.
We regularly provide both short and long-term care and are typically able to start a care package within 24 hours should you need urgent help. On the end of the phone 24/7, we are here to provide our clients with an exemplary service.
If you are looking for a care recruitment agency that is run by a management team with substantial experience as well as good old fashioned common sense; you’ve found us.
Daughter of Client
"Shelbie represents the company really well. She demonstrates huge commitment and professionalism and is a delight to work with, always caring and compassionate. I was in the midst of a crisis emergency when I rang her first from my hospital bed where I had been taken as an emergency case. Shelbie jumped to help me to get my bedridden mother a live-in carer, in the shortest of times. My Mum has complex care needs and Shelbie ensured that these were well catered for. She was also able to get someone who would be happy to look after all our pets as well. When I was discharged from hospital Shelbie ensured that the carer stayed on for a bit and looked after me as well until I was able to take on my role again as my Mother’s primary carer. Shelbie has ensured that she found a carer who was easily able to work alongside my Mother’s regular care agency and act as a double up carer supporting the agency team. I would not hesitate to use Shelbie or the organisation that she works for again and I truly feel that I trust them both 100%."