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Reviews From Our Carers

As a Live-in Care agency that really cares, we love receiving feedback from clients and live-in carers alike, and some of the comments below from our Live-in carers have really touched us here in the office.

We strive to provide the best customer service and are always here to listen so it’s lovely when this is acknowledged.

"Access Care gives a lot of support to me, if I telephone the office the ladies are nice and helpful. I have cared for my client I am now with for a long time and wouldn't have it any other way."



"Company is very professional and caring to both its workers and service users. Communication is on a very high level, principles and procedures are well laid out and easy for everyone to understand. Very friendly and helpful atmosphere all around the company from Senior Management to all staffing levels.

Would greatly recommend 100%”



“From my side this company and team are so professional and they have good system of working.”



“As a live in carer you will get a lot of choice of clients and flexibility of how you want to work through this beautiful Access Care company.


This company is always very helpful and organised. They are happily helping carers with all documentation, with finding the best matching clients and they will support carer through the job if there any problems arise. Thank You Access Care and all the best to You! I highly recommend this company to carers and people who needs a care.”


“I just want to say that even though I've been working with Access Care for only 1 year I've been quite impressed and I will happily recommend the agency to anyone who needs care.” 


“You and your team are amazing with getting me jobs and making me feel comfortable, I appreciate it a lot, have a fantastic day Alex”



“Thank you for sending all that very Useful Resource Information. I would like to say that you guys are so well organised and you make life easier for us self employed people.

Please keep up the good work.”   



“Thank you and the Access Care team for being there for me when I really need them. Stay blessed all and thank you again."


"Dear Emma, it was great speaking with you, Louise and Alex. You were so kind, understanding and you helped to solve all my problems with documents. Thank you very much, I appreciate it indeed. My best wishes."


There are many ways you can share your feedback with us here at Access Care Live-in Care agency, whether you leave a review on Google, our Facebook page or even pick up the phone and talk to us. We'd love to hear from you!

We are a small, family led Live-in care agency and thrive off recommendations and feedback. Do you know about our Care-to-share scheme?

Care To Share?

Refer-A-Friend and Each Receive a £100 John Lewis Gift Voucher plus a surprise gift for you*


The Highest Compliment Is When Our Customers Refer Their Friends And Family


Do you know someone that would benefit from our help? If so, refer them to Access Care and to say thank you - Once your friend or relative has engaged their perfect Live-in Carer you will both receive a £100 John Lewis Gift Voucher!

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