Case Study: Andrée's Journey with Live-In Care
- Access Care
- Jul 16
- 3 min read
Updated: Sep 15

Andrée, a woman living with early stage Dementia, COPD, neuropathy, and bladder urgency, began receiving care at home in 2016. At first, she found it very difficult to accept help. The emotional impact of losing her independence weighed heavily on her. Her initial experience with Live-in Care was challenging - she refused food, could be short-tempered, and was deeply uncomfortable with the idea of someone else being involved in her daily routine.
“I felt like it was demeaning to have care... I thought I was OK but was very reluctant to admit that I wasn’t.” – Andrée
Fortunately, her three daughters supported her transition and recognised the importance of professional Live-in Care to ensure Andrée’s safety, dignity, and well-being.
Andrée now receives daily support with:
Medication management
Personal care
Cooking and nutrition
Light household tasks
She also faces mobility issues due to neuropathy and breathing difficulties related to COPD.
The Challenge of Accepting Home Care
Allowing a carer into her home initially felt intrusive and overwhelming for Andrée.
“I felt violated in a way... It is a big thing having someone in your home all of the time.” – Andrée
A significant turning point came after a frightening episode when Andrée had a panic attack while alone on the bathroom floor. This experience prompted her to reconsider the importance of care at home and to acknowledge her vulnerability.
Though Andrée continues to experience mixed emotions—gratitude balanced with a sense of lost privacy—she acknowledges the positive impact that Live-in Care has had on her health and quality of life. “It’s a bit invasive of my privacy but at the same time I’m very grateful for it.” – Andrée
The Positive Impact of Live-In Care
Her daughter Yvette has observed significant improvements since the start of home care:
“Mum eats and drinks regularly, has healthier routines, and hasn’t been dehydrated like she had been on occasions before… It’s helped us as a family and it’s getting easier.” – Yvette
Crucially, Live-in Care has allowed Andrée to maintain her independence and her vibrant social life. With the support of her carers and her family, she remains an active member of her community—attending a local Book Club, going to church weekly with her carer, and spending time in her beautiful garden, which overlooks a meadow. She continues to enjoy her favourite hammock on sunny days and finds joy in small adventures.
Choosing Home Care Over a Care Home
Andrée was strongly opposed to moving into a care home, influenced by negative experiences her husband and others close to her had faced.
“I don’t like that it is institutionalised... I didn’t want to go into a care home.” – Andrée
For Andrée, Live-in Care was the ideal alternative: professional support without losing the comfort, privacy, and familiarity of her own home environment.
She has developed warm relationships with her carers, Susie and Noni, each bringing different strengths that Andrée appreciates.
“Susie is really lovely, a jolly person. Noni is calm and quiet. I like both of them.” – Andrée
Now more at ease with her care at home, Andrée values the respectful approach her carers take—being present when needed and giving her space when she desires it.
“I feel I have sufficient privacy and enough familiarity to feel comfortable.” – Andrée
A Full Life with Live-In Care
Andrée’s journey highlights the emotional complexities of accepting home care, but also the tremendous benefits it brings—preserving dignity, improving health, and supporting families. With her carers and daughters by her side, Andrée has been able to lead a safe, independent, and socially active life within the familiar surroundings of her home.
She recently celebrated her 90th birthday, and her story is an inspiring example of how Live-in Care can empower older adults to continue living life on their own terms.
Find Your Live-In Carer
If you or a loved one are considering live-in care, Andrée’s story shows just how life-changing the right support at home can be. At Access Care, we match you with professional, compassionate carers tailored to your unique needs and lifestyle.
Visit www.access-care.co.uk to find your live-in carer and start your journey to safer, happier home care today.
A great story and highlights how well live in care can work for our loved ones at a significant point in their life.
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Andrée’s story is a powerful reminder that accepting help at home can be an emotional journey—but one that leads to safety, comfort, and renewed independence. Her initial resistance to live-in care is something many people can relate to. Losing privacy and control over daily life is never easy. Yet, with time, support from her family, and the right carers, Andrée has found peace and purpose in her routine again.
What stands out most is how Access Care helped match her with carers who truly understand her needs—not just physically, but emotionally. Susie and Noni respect her space, support her health, and help her stay active in her community. From attending book club to spending time in her garden, Andrée’s life…
What an amazing read! The benefits and transformation live in care has is incredible.
A powerful and touching story. Andrée’s journey shows how difficult it can be to accept care, but also how transformative it can be when done with compassion and respect. It’s inspiring to see how Live-in Care has helped her stay safe, independent, and connected to the life she loves.