Live In Care Agency

The Access Care team

We are a small, happy team. Combined we have over 90 years (!) of experience in the homecare and recruitment industries. Couple this with degrees, certificates, qualifications, big hearts, common sense and a drive to ensure our service surpasses expectation and we are the Access Care office team.


Managing Director

Tiggy (Judie's daughter) is proud to lead the Access Care Team, but when she's not in the office Tiggy can be found on stage living her am-dram dream, or travelling to sunnier climes with the family! She's pictured here with 'Chloe' the gorgeous Cavalier King Charles who is never far from her side and very good as an office therapy dog when the team need a cuddle!

Direct line: 01264 319 390




Judie is a Director & Non-Executive Chair. She founded Access Care in 1994. Her vision remains to enable people to access live-in care of the highest standard with the trade mark Access Care finishing touches. Judie is known for her smile and caring nature.


Head of Operations

Melanie works closely with all teams, enjoys speaking to our clients both new and existing, and ensures that we have the right carers registered to be able to introduce to our clients. She also runs our registration days for all our new carers so that Melanie personally gets a chance to meet them all. Outside of work she enjoys spending time with family and her 2 dogs. Her guilty pleasure is handbags - you can never have too many!

Direct line: 01264 319 391



EA to Managing Director

Shelbie works closely with Tiggy to support her in running Access Care. It’s busy, fast and she jumps from one thing to the next – which is perfect for Shelbie as she loves to be busy! Shelbie is also part of the New Business team, offering advice and support to families looking at care, helping them to decide what option is the best for them.

Direct line: 01264 319 398



Client Relationship Manager

Suzanne leads our enthusiastic Client Relations team. Her greatest passion is ‘making a difference and helping people to succeed.’ Outside of work, her friends call Suzanne the crazy cat lady as she has been known to take selfies with her cats! Suzanne loves holidays away, indulging in the occasional beauty treatment and enjoying great nights out with friends and family.

Direct line: 01264 319 396



Client Relationship Consultant

Jo loves her job within Client Relations and enjoys meeting and keeping in touch with Clients and their families. Outside of work, Jo enjoys spending time with her family and friends. Her children love being outside and they enjoy walking and cycling and visiting the coast. Jo also loves gardening and has an allotment.

Direct line: 01264 319 395



Senior Recruitment Consultant

Emma spends her days ensuring the team are recruiting enough carers to meet the demand of our clients and that we only recruit the best of the best. Her job is to move new carers through our stringent recruitment process as efficiently as possible. In her spare time Emma enjoys spending fun times with her little boy & husband.

Direct line: 01264 319 393



Interim Senior

Recruitment Consultant

Ferdinand is our Interim Senior Recruitment Consultant. 

When not working he enjoys spending time with his wife and their Cockapoo. He can fix most things and enjoys DIY around the house.

Direct line: 01264 319 399



Recruitment Consultant

Tahira (aka Ti) loves speaking with all our amazing carers - previously working with bookings she now enjoys the recruitment and training aspects of Access Care. In her spare time Ti loves walking her dog with her lovely chap, and gardening and visiting historic properties. She feels very lucky to have her children and grandchildren living nearby and loves her role as 'Nonna'!

Direct line: 01264 319 384



Recruitment Consultant

Frankie helps to register our new carer's and make sure that all their paperwork is completed and up to date, so that they can begin working! In her spare time Frankie enjoys going to the gym, and spending time with her dogs and taking them for long walks in the countryside.

Direct line: 01264 319 392



Recruitment Administrator

Lauren is our Recruitment Administrator and she helps the team in the day to day running of the department, mostly working on

re-registrations with our existing carers.

Direct line: 01264 319 394




Tanya is our Bookkeeper who comes from sunny Abkhazia, a small country on the Black Sea coast. She ensures our financial admin is kept up to date and things are running smoothly. She loves every moment she spends with the team! Outside work Tanya spends time with her collie Billy, enjoys her hobby of grooming dogs, and relaxes whilst knitting!

Direct line: 01264 319 389



Bookings Manager

Jess matches the right carers for our clients, getting to know them personally and making sure they have the right experience. She loves the daily catch ups with different people and the great reaction Jess gets when she confirms a booking for our lovely ladies and gents!
When not at work, after all that talking, Jess loves nothing more than a quiet night over dinner with her husband, or a walk in the woods near her home.

Direct line: 01264 319 397



Bookings Administrator

Alex helps Jess in the Bookings Department by updating care worker availability lists, checking carer insurance is valid, and updating their files. Alex also enjoys calling the carers on their birthdays to wish them well from the whole company! Outside of work, Alex enjoys all things music as she has been playing the guitar for 9 years and singing for 12 years. Alex enjoys baking as she feels like the finished product is more of a reward!

Direct line: 01264 319 383



Freelance Digital Media Manager

Lana is our Freelance Digital Media Manager helping with social and digital communication. With a love for analytics and an eye for visual aesthetics, she creates fun and engaging content. Most days, she can be found walking her rescue pointer collie in the countryside, writing for her lifestyle blog, or cooking up a feast in the kitchen! Lana also runs a personal styling business helping women look & feel confident in their own skin!


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© Copyright 2020 Access Live in Care | Head Office: Access Care, Barrow Hill Barn, Barrow Hill, Goodworth Clatford, Hampshire, SP11 7RG - 0800 980 3958