The Access Care team
We are a small, happy team. Combined we have over 90 years (!) of experience in the homecare and recruitment industries. Couple this with degrees, certificates, qualifications, big hearts, common sense and a drive to ensure our service surpasses expectation and we are the Access Care office team.
Tiggy (Judie's daughter) is proud to lead the Access Care Team, but when she's not in the office Tiggy can be found on stage living her am-dram dream, or travelling to sunnier climes with the family! She's pictured here with 'Chloe' the gorgeous Cavalier King Charles who is never far from her side and very good as an office therapy dog when the team need a cuddle!
Judie is a Director & Non-Executive Chair. She founded Access Care in 1994. Her vision remains to enable people to access live-in care of the highest standard with the trade mark Access Care finishing touches. Judie is known for her smile and caring nature.
Head of Operations
Melanie works closely with all teams, enjoys speaking to our clients both new and existing, and ensures that we have the right carers registered to be able to introduce to our clients. She also runs our registration days for all our new carers so that Melanie personally gets a chance to meet them all. Outside of work she enjoys spending time with family and her 2 dogs. My guilty pleasure is hangbags - you can never have too many !
Client Relationship Manager
Suzanne leads our enthusiastic Client Relations team. Her greatest passion is ‘making a difference and helping people to succeed.’ Outside of work, her friends call Suzanne the crazy cat lady as she has been known to take selfies with my cats! Suzanne loves holidays away, indulging in the occasional beauty treatment and enjoying great nights out with friends and family.
Client Relationship Consultant
Jo loves her job within Client Relations and enjoys meeting and keeping in touch with Clients and their families. Outside of work, Jo enjoys spending time with her family and friends. Her children love being outside and they enjoy walking and cycling and visiting the coast. Jo also loves gardening and has an allotment.
Client Relationship Consultant
Kathy's role is to ensure her clients receive the best possible service from Access Care.
She enjoys going on holidays especially to the sun and spending time with her grandchildren.
Kathy is a girl from the North but has lived in the South almost 30 years!
EA to Managing Director
Shelbie helps our MD Tiggy keep all things in order so she is able to run the business. She is also part of the New Business team, spending a lot of time on the phone speaking to customers who wish to arrange care. Shelbie's passion is chocolate & all things unhealthy! She is often trying to feed the rest of the office with tempting treats.
New Business Consultant
Ferdinand is our New Business Consultant who speaks to potential clients to understand their needs and advise them accordingly. When not working he enjoys spending time with his wife and their Cockapoo. He can fix most things and enjoys DIY around the house.
Tanya is our Bookkeeper who comes from sunny Abkhazia, a small country on the Black Sea coast. She ensures our financial admin is kept up to date and things are running smoothly. She loves every moment she spends with the team! Outside work Tanya spends time with her collie Billy, enjoys her hobby of grooming dogs, and relaxes whilst knitting!
Emma spends her days ensuring the team are recruiting enough carers to meet the demand of our clients and that we only recruit the best of the best. Her job is to move new carers through our stringent recruitment process as efficiently as possible. In her spare time Emma enjoys spending fun times with her little boy & husband.
Frankie helps to register our new carer's and make sure that all their paperwork is completed and up to date, so that they can begin working! In her spare time Frankie enjoys going to the gym, and spending time with her dogs and taking them for long walks in the countryside.
Tahira (aka Ti) loves speaking with all our amazing carers - previously working with bookings she now enjoys the recruitment and training aspects of Access Care. In her spare time Ti loves walking her dog with her lovely chap, and gardening and visiting historic properties. She feels very lucky to have her children and grandchildren living nearby and loves her role as 'Nonna'!
Jess matches the right carers for our clients, getting to know them personally and making sure they have the right experience. She loves the daily catch ups with different people and the great reaction Jess gets when she confirms a booking for our lovely ladies and gents!
When not at work, after all that talking, Jess loves nothing more than a quiet night over dinner with her husband, or a walk in the woods near her home.
Alex helps Jess in the Bookings Department by updating care worker availability lists, checking carer insurance is valid, and updating their files. Alex also enjoys calling the carers on their birthdays to wish them well from the whole company! Outside of work, Alex enjoys all things music as she has been playing the guitar for 9 years and singing for 12 years. Alex enjoys baking as she feels like the finished product is more of a reward!
Freelance Digital Media Manager
Lana is our Freelance Digital Media Manager helping with social and digital communication. With a love for analytics and an eye for visual aesthetics, she creates fun and engaging content. Most days, she can be found walking her two rescue dogs in the countryside, writing for her lifestyle blog, or cooking up a feast in the kitchen! Lana also runs a personal styling business helping women look & feel confident in their own skin!