The Set Up Process 

An initial phone call will leave you fully assured of the service we offer and answer any queries and questions you may have.

Upon deciding Live In Care is the best option, a meeting is arranged with a Care  Co-ordinator to visit the Client plus any family members who wish to be present. The aim of the meeting is to introduce Access Care and talk with you to gain an insight into the service we will be required to perform.

By having an informal discussion with the Client and others present, the Care Plan Co-ordinator is subtly ascertaining exactly what level of service is required. Sometimes it's the smallest details that make all the difference; from breakfast in bed, to a much loved pet being walked at a specific time, from having clothes ironed in a particular fashion, to having your hair done just so, our service allows us to be this specific to enable the most professional and pleasing service.

After the meeting, a bespoke Care Plan is drawn up which provides guidelines appertaining to the tasks that the Live In Carer is required to do on a daily basis.

Once a specific Care Plan has been developed one of our Office Team will call with detailed costs of the care package and enquire as to whether you/the Client are happy and wish to proceed with Access Care.

Scheduled Reviews of Care Plans are conducted on an annual basis as part of the Clients 'Case management' and as and when circumstances change, to ensure we are always providing the exact service required.

We also ensure we speak to all of our Carers each week to ensure we are kept abreast of circumstances that may dictate a change in the service we are providing. This way we are also able to keep concerned relatives informed as to the welfare of a loved one.